Most organisations seem to have adopted intranets for communication and collaboration, but how should an organisation’s intranet support its knowledge management activities? From communities of practice to blogging and ultimately internal social networking, it’s something I’ve grappled with over the past eight years – trying, failing and hopefully learning at each stage of development. It’s a journey I reflected on in a recent article for Inside Knowledge … Continue reading How does an intranet support knowledge management?
The recent update of our Connect tool has increased usage by a factor of ten, though there is plenty of scope to improve further. More than three times as many people used Connect in July as used it in the previous month. And they looked at ten times as many user profiles. But the current user base is still only just over 5,000 – around … Continue reading Networking increases use of internal directories tenfold
The Knowledge Management Team have spent three weeks trialling our internal networking tool Connect among people we invited to connect with us. Each week we’ve seen an increase in the number of users, visits and page views, an increase in the average length of each visit and an increase in the number of people updating their profile. Last week the internal communications team sent out … Continue reading Connect Four