Tag Archives: interact

Avoiding blah blah blah content the Interact way

British American Tobacco's HR intranet homepage

Australian intranet author James Robertson recommends the Interact approach to web design and usability Earlier this year, British American Tobacco hosted a meeting of the Intranetters community of practice for intranet managers. As well as demonstrations of Interact and EDF’s intranet, Australian intranet author and consultant James Robertson of Step Two spoke about the winners of the 2009 Intranet Innovation … Continue reading Avoiding blah blah blah content the Interact way »


How does an intranet support knowledge management?

Inside Knowledge Magazine cover March 2010

Most organisations seem to have adopted intranets for communication and collaboration, but how should an organisation’s intranet support its knowledge management activities? From communities of practice to blogging and ultimately internal social networking, it’s something I’ve grappled with over the past eight years – trying, failing and hopefully learning at each stage of development. It’s a … Continue reading How does an intranet support knowledge management? »