Is This Wisdom?
HR
Avoiding blah blah blah content the Interact way
Australian intranet author James Robertson recommends the Interact approach to web design and usability Earlier this year, British American Tobacco hosted a meeting of the Intranetters community of practice for intranet managers. As well as demonstrations of Interact and EDF’s intranet, Australian intranet author and consultant James Robertson of Step Two spoke about the winners of the 2009 Intranet Innovation [...]
"What’s my motivation?"
No sooner had I composed yesterday’s post when David Gurteen tweeted this TED talk in which Dan Pink talks how rewards narrow focus and restrict possibilities in creative tasks: Dan quotes research by Dr. Bernd Irlenbusch of the London School of Economics: “We find that financial incentives… can result in a negative impact on overall [...]
"Trust, dignity and respect…"
I read the following sentence in a recent job description : “We work to treat staff, customers and collaborators with dignity and respect…” and the more I thought about it, the more remarkable it seemed. Imagine employees being treated as people instead of resources. You’d never hear the phrase “Can I borrow you?” (to which [...]
Interviewing senior business leaders for e-learning
I spent much of May and June either pointing video cameras at senior executives or huddling over an editing suite to enhance their ruminations on career management. We’ve collected stories we’ll share through an internal on-line elearning tool whose goal is to encourage people to take responsibility for managing their own career. Coming from the [...]
Ticking the KPI boxes for all the wrong reasons
Reading Tony Quinlan’s observation about how organisations need diversity while managers actively seek to stifle it, I thought perhaps we should start collecting management sins. There are similar problems with the setting of conflicting KPIs (Key Performance Indicators). Some managers who are rewarded for reusing existing ideas which save effort, a typical organisational approach aimed [...]
Shooting the Global Employer Brand
Sandwiched between the Thames Flood Barrier and The Valley – home of Charlton Athletic and once London’s largest football ground – is a nondescript trading estate full of run-down buildings, breaker’s yards and workers’ cafés. Among the semi-derelict buildings sporting broken windows, Building 24 has been stripped of the light industrial machinery which once populated [...]
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