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communication

This tag is associated with 14 posts

Video: Social Media @ Work

By ⋅ June 17, 2011 ⋅ Post a comment

Useful new short film from Red Sky Vision featuring Neville Hobson, David Ferrabee and Richard Dennison, among others: “There is disconnect between how immersed and digitally connected employees are outside of the workplace, and how their internal communications are being delivered. On the ground, employees are still posting printed communications on the water cooler when [...]

“Carry On Up The Network” – Best Network Event Ever?

By ⋅ October 27, 2009 ⋅ One comment

The publicity for last night’s London Area Communicators’ Group October Meetup was intriguing: based around social networking, it would take place in Clerkenwell Theatre and feature a group of actors. Unsurprisingly given such novelty, it filled up quickly. Arriving early after an energising stroll up from the Thames, I was greeted warmly at the door [...]

"Trust, dignity and respect…"

By ⋅ August 24, 2009 ⋅ Post a comment

I read the following sentence in a recent job description : “We work to treat staff, customers and collaborators with dignity and respect…” and the more I thought about it, the more remarkable it seemed. Imagine employees being treated as people instead of resources. You’d never hear the phrase “Can I borrow you?” (to which [...]

Ark Group: social software masterclass

By ⋅ August 20, 2009 ⋅ Post a comment

Spending too long inside one organisation can distort your view of reality. I like to keep my feet on the ground by meeting people from other organisations and listening to them talk about their intranets and attitudes to social media. If nothing else, listening to people talk about their KM experiences at events like Gurteen [...]

Melcrum Communicators’ Network London Group: "Living in a wired world; Connectedness for a better work place" with Euan Semple

By ⋅ April 22, 2009 ⋅ Post a comment

“The Quiet Revolution” Despite having worked in Knowledge Management for around six years, I’ve never yet seen Euan Semple speak. An odd omission which was happily rectified last night at the National Audit Office which hosted April’s Melcrum Communicators’ Network London Meetup Euan talks a lot of what to me seems commonsense and I find [...]

Ticking the KPI boxes for all the wrong reasons

By ⋅ January 20, 2009 ⋅ Post a comment

Reading Tony Quinlan’s observation about how organisations need diversity while managers actively seek to stifle it, I thought perhaps we should start collecting management sins. There are similar problems with the setting of conflicting KPIs (Key Performance Indicators). Some managers who are rewarded for reusing existing ideas which save effort, a typical organisational approach aimed [...]

Internal communicators – ‘Why you’re worth a fortune’

By ⋅ October 22, 2008 ⋅ Post a comment

Last night’s meeting of the London Group of the Melcrum Communicators’ Network was the usual mix of compelling presentation and stimulating conversation, not that you would expect anything less from professional communicators. This month Russell-Oliver Brooklands – ROB to his friends – spoke about the need to improve the internal comms process, for which he [...]

Knowledge Cafe: Could you stop using e-mail?

By ⋅ October 2, 2008 ⋅ 2 comments

Last night I went along to the first London Gurteen Knowledge Cafe for some time. I enjoy meeting up with my peers in the Knowledge Management field and learning about what they’re doing, as well as talking about my own work. I was particularly interested in this session because I wanted to hear Luis Suarez [...]

Recruiting Communicators – MCN London Meetup

By ⋅ May 23, 2008 ⋅ Post a comment

I am not a pragmatic man. If I were, I would have asked for an alternative venue to be found for last night’s Melcrum Communicators’ Network meeting as soon as I was out of hospital. Having no experience of recovering from surgery I overestimated my return to fitness, foolishly basing it on my rather hasty [...]

Designing Great Events

By ⋅ February 13, 2008 ⋅ Post a comment

Following some requests from the Melcrum Communicators’ Network, here are my notes from the first London Group meeting back in September. Great events 1: identify your stakeholders Who stands to benefit from the event you are holding? The first part of designing a great event is to consider who the stakeholders are. Our discussion about [...]

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